VERITAS NetBackup Instrukcja Naprawy Pobierz pdf (Strona 178)

Status Codes

166 NetBackup Troubleshooting Guide - UNIX

3. For detailed troubleshooting information, create activity log directories for bpsched

and bpdbm on the master server and retry the operation. Then, check the resulting

activity logs.

Ensure that the correct master server is being specified for the connection.

Status Code: 219

Message: the required storage unit is unavailable

Explanation: The class or schedule for the backup requires a specific storage unit, which is

currently unavailable. This error also occurs for other attempts to use the storage unit

within the current backup session.

Recommended Action: Look in the Job Details window for the failed job. Or, examine the

Backup Status and All Log Entries report for the appropriate time period to determine the

class or schedule that received the error; then examine the specific class and schedule

configuration to determine the required storage unit.

1. Verify that the schedule specifies the correct storage unit and the storage unit exists.

2. Verify that the Media Manager device daemon (ltid) is running (if the server is

UNIX) or the NetBackup Device Manager service is running (if the server is a

Windows NT/2000 system). Use bpps on UNIX and the Activity Monitor on

Windows NT/2000.

3. Verify that the storage unit does not have the Maximum concurrent jobs attribute set

to 0 (for a disk storage unit) and the Maximum concurrent drives used for backup

attribute set to 0 (for a Media Manager storage unit).

4. If the storage unit is a tape or optical disk, verify that at least one of the drives is in the

UP state. Use the Device Monitor (on UNIX xdevadm can also be used).

5. Verify that the robot number and host in the storage unit configuration matches what

is specified in the Media Manager device configuration.

6. Verify that the master server can communicate with the bpcd process on the server

that has the storage unit.

a. Veri fy that bpcd is listening on the port for connections.

On a UNIX server, executing

netstat -a | grep bpcd

should return something similar to the following:

*.bpcd *.* 0 0 0 0 LISTEN

1 2 ... 173 174 175 176 177 178 179 180 181 182 183 ... 321 322

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VERITAS NetBackup Instrukcja Naprawy Strona 178