VERITAS NetBackup Instrukcja Naprawy Pobierz pdf (Strona 168)

Status Codes

156 NetBackup Troubleshooting Guide - UNIX

1. Verify that the schedule specifies the correct storage unit.

2. Execute the ping command from one host to another by using the following

combinations:

◆ From the master server, ping the master and all media servers by using the host

names found in the storage unit configuration.

◆ From each of the media servers, ping the master server by using the host name

specified in the NetBackup server list. On a UNIX server, this is the first SERVER

entry in the bp.conf file. On a Windows NT/2000 server, the master is

designated on the Servers tab in the Master Server Properties dialog. To access

this dialog, see “Using the Configure - NetBackup Window” on page 57.

3. Verify that the master server can communicate with bpcd on the host that has the

storage unit.

After each backup, the scheduler checks the storage unit to see how many drives are

available (in case the backup caused a drive to be automatically downed). If bpsched

cannot communicate with bpcd, it sets the number of available drives in that storage

unit to 0 and further backups to that storage unit fail.

The available drives remain at 0 until the scheduler is initialized again. Therefore,

even if bpcd seems to be operating correctly now, check the bpsched and bpcd

activity logs (see below) for records of an earlier failure.

4. See “Testing Media Server and Clients” on page 21 and “Resolving Network

Communication Problems” on page 24.

5. If necessary, create activity log directories for the following processes and retry the

operation. Then, check the resulting activity logs on the master server:

◆ If the error occurred during a backup operation, check the bpsched activity logs.

Also, check the bpcd activity logs.

◆ If the error occurred during a restore operation, check the bprd activity logs.

Status Code: 203

Message: server backup restore manager’s network is unreachable

Explanation: A process on the master server could not connect to a particular host on the

network when trying to initiate communication with the media host for a particular

operation. This problem can occur during a backup or restore in either a single or multiple

server configuration.

Recommended Action: Determine which activity encountered the network unreachable

failure by examining the All Log Entries report for the appropriate time frame. If there is

more than one NetBackup server (that is, one or more media servers) determine if the

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VERITAS NetBackup Instrukcja Naprawy Strona 168